We are searching for a perceptive Assistant Manager to oversee office operations and staff members. 

Responsibilities

• Ensuring company policies are followed.
• Resolving customer issues to their overall satisfaction.
• Actively available on Social Media to promote the company's products and also address customers' queries.
• Maintaining an overall management style that follows the company's best practices.
• Preparing and presenting employee reviews.
• Assisting customers whenever necessary.
• Organizing employee schedule.

Requirements

• BSc/BA in Business Administration or relevant field; MSc/MA is a plus.
• Excellent English speaking skills.
• Must be able to use and handle social media.
• Must be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• Be dedicated to customer satisfaction and great customer experience.
• Familiarity with financial and customer service principles
• Good math skills with the ability to create and analyze reports, spreadsheets, and sales statistics
• Proficient user of MS Office (MS Excel in particular)
• Flexibility to work in shifts