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Job Description

currently looking for “Customer Support Representative” for one of our client company

Let me give you an overview regarding the job opportunity.

Location: Islamabad

Education: At-least Metric

Experience: 0-1 Years

Benchmark for Selection: Grammatically sound English communications skills.

Industry: Telecom (MNC)

Timings: 08:45 Pm to 05:30 Am (Night Shift) Monday to Friday

Duties and Responsibilities:

  • Respond to incoming calls in a timely manner throughout shift.
  • Identify customer questions, complaints, concerns, and overall needs.
  • Provide sufficient answers and solutions to all customer queries.
  • Handle customer complaints respectfully and professionally.
  • Meet or exceed call quotas personally and as a team unit.
  • Follow all communication procedures, policies, and guidelines during every customer interaction.


Job Requirement:

  • Excellent written and verbal communication skills in English with proper grammar.
  • Positive attitude, goal-oriented and solid work ethic.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, and strong typing skills will be a plus.

Job Details

  • Location

    Islamabad, Pakistan

  • Job Type

    Full Time/Permanent

  • Salary

    Not Specified

  • Experience

    Less than 1 Year

  • Degree

    Bachelors, Masters

  • Age

    Maximum 30

  • Positions


  • Apply By



  • Good Communication
  • Presentable

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