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Job Description

The Specialist will be obliged to maintain the company’s worldwide reputation by serving on the frontline of customer experience with excellent communication skills and providing satisfactory solutions to a diverse range of queries.

 

Job Requirements:

 

• Prompt chat and email response to customers

• Document each customer’s question or problem as well as the resulting answer or solution

• Develop customer service solutions

• Maintain service level

Job Specification:

• Intermediate or above

• Excellent communication (verbal & written)

• Proficiency with MS Office particularly MS Excel

• Flexibility

• Customer-centric attitude

• Problem-solving

• Adaptability

 

Job Details

  • Location

    Lahore, Pakistan

  • Job Type

    Full Time/Permanent

  • Salary

    PKR 25,000 - 34,999

  • Experience

    1 Year

  • Positions

    1

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