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Job Description

Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

 -- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

 -- Follow up to ensure that appropriate actions were taken on customers’ requests.

 -- Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Specification:

 -- Proficient with MS Office particularly MS Excel (Spreadsheet)

 -- Possess Knowledge of Call Centre Operations

 -- Must be flexible to work in shifts

 -- Excellent communication skills

Job Details

  • Location

    Multiple, Pakistan

  • Job Type

    Full Time/Permanent

  • Salary

    Not Specified

  • Experience

    Less than 1 Year

  • Apply By

    30-Jun-2021

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