- Answer inbound calls from prospective customers based in the US
- Assist customers in acquiring the internet, television, phone, and home security systems separately or in package deals.
- Ensure all quality perimeters are met on every phone call.
- Attend all required training and keep up to date on product and services knowledge.
- Metric/ O-A Level / Intermediate or above
- Exceptional English communication skills, leading to customer satisfaction and subsequently high conversion percentage.
- Must possess excellent work ethics and flawless dependability.
- On job training.
- Pick and drop facility.
- Medical and life insurance.
- Provident Fund
- Paid vacation days + Sick & Casual leaves.
Customer Service RepresentativeJob Details
- communication skills
Senior Customer Support SpecialistJob Details