Job Description

• Answer inbound calls from prospective customers based in the US
• Assist customers in acquiring the internet, television, phone, and home security systems separately or in package deals.
• Ensure all quality perimeters are met on every phone call.
• Attend all required training and keep up to date on product and services knowledge.

Qualification

• Metric/ O-A Level / Intermediate or above

Job Specification:

• Exceptional English communication skills, leading to customer satisfaction and subsequently high conversion percentage.
• Self-motivated.
• Must possess excellent work ethics and flawless dependability.

Key Benefits:

• On job training.
• Pick and drop facility.
• Medical and life insurance.
• Provident Fund
• Paid vacation days + Sick & Casual leaves.